Health Store

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ETERNA HEALTH FOOD DISCLAIMER & POLICIES

Disclaimer | Return Policy | Privacy Policy

Disclaimer

These products are dietary supplements and are not intended to diagnose, treat cure or prevent any disease. The information and statements regarding the dietary supplements have not been evaluated by the Food and Drug Administration. If you have a medical condition or disease, please talk to your health care provider. If you are currently taking a prescription medication, you should work with your health care provider before discontinuing any drug or altering any drug regimen, including augmenting your regimen with dietary supplements. Do not attempt to self-diagnose any disease or ailment based on the reviews and do not use the information contained herein for diagnosing or treating a health problem or disease. Proper medical care is critical to good health.

The product packaging you receive may contain additional details or may differ from what is shown on our website. We recommend that you reference the complete information included with your product before consumption and do not rely solely on the details shown on this page.


Return Policy

Our policy is 30 days from purchase. Returns must be accompanied with the purchase receipt to qualify for a refund. If 30 days have gone by since your purchase and/or you do not have your receipt, unfortunately we can’t offer you a refund, exchange, or store credit.

Non-returnable items:

  • Elderberry Juice
  • Honey
  • Probiotics
  • Clearance or Last Chance items

Refunds Approval Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late Or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted (Typically 2-3 business days) If you’ve done all of this and you still have not received your refund yet, please contact us at eternahealthfood@gmail.com

Clearance / Last Chance Items Refund Policy

Only regular items may be refunded, unfortunately Clearance / Last Chance items cannot be refunded

Exchange Policy

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at eternahealthfood@gmail.com and send your item to: 1551 US 287 N #801 Mansfield, Texas 76063.


Privacy Policy

Who We Are located at the Painted Tree in Mansfield, Texas and our website address is: https://www.eternahealthfood.com

When applicable we do not share your information to our vendors or any sources

Media

If you upload images to social media, you should avoid uploading images with embedded location data (EXIF GPS) included. Avoiding these types of images does not allow people to extract any location data from images.








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